Upon acceptance of your payment, you are redirected to a payment confirmation page. You will then receive a confirmation email summarizing the details of your order. If you have not received the email, please check your spam folder and contact our customer service department with the date and amount of the order.
Once you have received your order confirmation email, you cannot cancel your order. However, you can return the items after receiving them for a refund. The return shipping costs will be at your charge.
The products are sent within 5 days maximum, subject to stock. Some products require special manufacturing and take longer (Art Print 22 x 29.9″).
Yes, by returning it at their/your expense and paying for the shipping costs of the new print (subject to the availability).
No, the Art Prints are delivered in a packaging and they are ready to be framed. You can add the frame to your order which will be delivered in the same package.
Art Prints 7 X 9.5″
Art Prints 11.8 x 15.7″
Art Prints 15.7 x 19.6′
Art Prints 22 x 29.9″
Yes All of our artworks are online.
If you receive an incorrect item, please contact our customer service department, indicating your order number and the problem you encountered. We will then give you a return number so that you can proceed with the return.
Check the condition of your delivery package. If it is damaged, send a picture to the customer service department to open an investigation with the transporter. If your package is not damaged and you are missing an item, please contact our customer service department.
Art Mex Talent pays the utmost attention to the quality of its products. If you have a defect, please report it to our customer service department with a picture. If the product is validated as defective by the customer service department, we will send you a free return form. Art Mex Talent will pay for the return shipping. We will send you a replacement for your defective item upon reception of it. In the event that the item is no longer in stock, we will refund you immediately.
Not necessarily
It is necessary to indicate the delivery address different from that of the invoicing. Then, you need to contact the customer service indicating your order number.
Yes, we deliver worldwide.
The price depends on the weight and volume of the packaging as well as the delivery zone.
You can choose a different delivery address and billing address when you place your order. In case of error or if you change your mind, please inform us as soon as possible, by WhatsApp: +52 7355 0424.
To use your discount code: log in to your account. The discount code will be requested in the shopping cart of your order.
We accept payment via, Clip. Paypal, credit or debit card Visa, Amex and Mastercard.
Once your order is confirmed and after authorization from your bank, your account will be debited.
Transactions are carried out Clip México or PayPal. All data is encrypted and cannot be intercepted. Your banking information will not transmitted to Art Mex Talent.
If your credit card payment went through and you did not receive an order confirmation email within 5 minutes of placing your order, please make sure that the email is not in your spam folder. Bank verification sometimes takes a little longer (security procedures) so the order is not immediately authorized and must be validated manually.
No banking information is stored on our site. Your bank details are entered directly on the secure server of our partner Clip México or Pay Pal. The banking information that you give, encrypted on your own computer, will never be accessible on the Internet.
By at email support@artmextalent.com or by phone from Monday to Friday at +52 55 7355 0424 from 9 am to 6 pm
WhatsApp: +52 55 7355 0424
E-mail: support@artmextalent.com
By phone at +52 5573550424 Monday to Friday from 9:00 a.m. to 6:00 p.m. or by e-mail: support@artmextalent.com
Get your orders fast and with certainty. We promise prompt delivery, right to your doorstep, every time you shop with us.
Shop confidently with us! We protect every transaction using the latest encryption technology.
7x9.5 inches • $30 USD
11.8x15.7 inches • $70 USD
15.7x19.6 inches • $95 USD
22x29.9 inches • $150 USD
Frames and shipping not included
